Over the last few months the charges for accepting Credit or Debit cards over the phone and online invoices have increased to the point where we have had to make the decision to no longer accept that method of payment. We will still be accepting Credit and Debit cards at our shows and events, these are known as “in-person” payments and do not attract the additional charges.
Also, nearly half of our members have requested over the past 12 months that we use Direct Debit as it saves them having to remember to renew. This payment method also makes the administration of payments a lot easier for us which as our membership increases would be an advantage.
So, how does it work. Firstly, we are using the largest provider of online Direct Debits in the UK, GoCardless. In order to use this facility you do require an email address.
You complete an online Direct Debit Mandate, which you can do at anytime that suits you. You do not have to wait until your membership is due. You will receive a confirmation email from Gocardless to confirm you have set up this mandate.
Our systems will then shortly before your membership is due request a payment. You will receive an email letting you know that we have applied for a payment and the amount we are taking. If you are happy you need do nothing and the payment will be processed. If, for whatever reason, you do not want the payment to go through you can cancel the payment. Obviously we will then be informed and we will either contact you to see how you want to pay or allow your membership to expire.
You are welcome to Get in Touch anytime if you have any questions and we will of course do our best to help.
If your membership has already expired don’t worry you can still create the mandate and we will take the payment within a few days to reinstate your membership.
You can complete the mandate by clicking here and you will be taken to the Gocardless website to complete the details.
Please remember that you are fully protected by the Direct Debit Guarantee Scheme at all times and the Cornish Dahlia Society will not hold any of your bank details and therefore this is a very secure method of payment.
If you have any questions please do Get in Touch.
Thank you for your continued support.